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Donna Hendricks

Experienced counsellor for anxiety and trauma

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Online sessions are arranged through BetterHelp. We will earn a commission if you sign up through this link. How we make money.

  • Stress and anxiety
  • Cognitive behavioural work
  • Person-centred approach

About Donna

Donna Hendricks works with adults on stress, anxiety, trauma and abuse, grief, self-esteem and other life changes using a person-centred way of working and evidence-based methods. She is registered with the British Association for Counselling and Psychotherapy (BACP) and has 12 years of experience in voluntary, private and NHS settings.

Donna trained in counselling and holds a degree in Counselling. Her core approach is Person-centred Therapy, often called client-centred therapy, which focuses on listening and understanding each person’s perspective. She also completed a Master’s degree in Cognitive Behavioural Psychotherapy and uses those skills for problems such as panic, OCD, social anxiety, depression and stress.

In sessions she starts from the view that the client knows their experience best. She asks about what has happened rather than what is wrong, and works to understand the client’s day-to-day world. Her style is curious and respectful, with attention to how events and relationships affect feelings and behaviour.

Donna draws on a range of approaches including Acceptance and Commitment Therapy (ACT), Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT) and Solution-Focused Therapy. These methods are used to build practical coping skills, improve emotional regulation and work through difficult memories.

Her additional focus areas include relationship and family concerns, parenting, eating and body image issues, bipolar and ADHD related difficulties, and a range of complex stresses such as abandonment, attachment issues, domestic violence and caregiver strain. Sessions aim to increase clarity, reduce distress and help people make manageable changes.

Working with ACT, CBT and person-centred ways online

Donna commonly uses Acceptance and Commitment Therapy (ACT) to help people clarify values and learn skills to handle difficult thoughts and feelings rather than trying to eliminate them. ACT can be useful for anxiety, stress and life transitions.

She also brings Cognitive Behavioural Therapy (CBT) skills to sessions, focusing on patterns of thinking and behaviour that maintain distress and on practical exercises to change those patterns. CBT is often used for depression, panic, OCD and social anxiety.

Alongside these, her Person-centred approach prioritises listening and understanding. That way of working helps people feel heard while practical techniques are introduced from CBT, DBT or Solution-Focused work when relevant.

Finding the right approach is part of the work. Donna will discuss options with each person and decide together what methods fit their needs, goals and preferences. This collaborative planning helps set clear goals and small, manageable steps.

Confirm the exact session formats before booking, as the biography does not list specific formats. Online sessions can make it easier to fit counselling into a busy week, reduce travel time and allow shorter check-ins when needed. Registered or accredited professionals often adapt exercises and materials so they work well in remote sessions.

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Sessions take place through BetterHelp by video, phone or messaging. We will earn a commission if you sign up.

Topics Donna lists

Ways of working

Questions about Donna

Does she help with anxiety and panic?
Yes. She uses cognitive behavioural methods alongside other approaches to address anxiety, panic and social anxiety.
What kind of counselling does she offer?
Her core is Person-centred (client-centred) therapy, supported by CBT, DBT, ACT and Solution-Focused work as needed.
How much clinical experience does she have?
She has 12 years of experience working with adults in voluntary, private and NHS settings.
Is she registered with any professional body in the UK?
Yes. She is registered with the British Association for Counselling and Psychotherapy (BACP) and holds NCPS.
Can I have sessions in another language?
Sessions are offered in English.
Does she work with international clients?
No. She does not accept international clients at this time.
How much do sessions cost?
Cost varies with location; sessions operate through a subscription that can be cancelled at any time.
How do I begin a first session?
Select the Talk to a counsellor online button, complete the short matching questionnaire and then schedule your first session.

This page is based on Donna's public BetterHelp listing and is not written by Donna. It is not a recommendation. If anything here is wrong, tell us and we will correct it.

Online sessions through BetterHelp. We will earn a commission if you sign up. Talk to a counsellor online