Hoi Ting (Heidi) Yeung
Counselling for stress, relationships and life changes
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About Hoi
Hoi Ting (Heidi) Yeung helps people manage stress, anxiety, relationship problems and changes in life using conversations shaped around what matters to them. She is a BACP counsellor practising in the United Kingdom with six years of professional experience.
Heidi works with common concerns such as grief, low self-esteem, anger, career issues and depression. She also supports people dealing with trauma and abuse, ADHD, sleeping and eating difficulties, and the strain of caregiving or chronic illness. Family and parenting matters, attachment and abandonment issues are included among her focus areas.
Her approach includes Acceptance and Commitment Therapy, Cognitive Behavioural Therapy, Emotionally-Focused Therapy, Client-Centred methods and Psychodynamic work. Sessions begin by understanding what the person wants to change and what matters most to them. She then uses suitable techniques to explore thoughts, feelings and patterns that affect day-to-day life.
Heidi aims to adapt conversations and plans to individual circumstances while keeping them practical. Typical work may involve developing new coping strategies, practising different ways of communicating, and reflecting on past patterns that influence present relationships.
Fees vary with location and sessions are provided via a subscription that can be cancelled at any time. To start, select the Talk to a counsellor online button, complete the short matching questionnaire and schedule a first session.
How her approaches work in online counselling
Acceptance and Commitment Therapy (ACT) helps people notice unhelpful thoughts and decide what matters to them, then take small actions that reflect those values. It can be useful for stress, low mood and life changes. Cognitive Behavioural Therapy (CBT) focuses on identifying unhelpful thinking and behaviour patterns and testing new ways of coping; it is often used for anxiety, depression and sleep problems. Emotionally-Focused Therapy (EFT) concentrates on feelings in close relationships and on improving communication and emotional connection, which can help with relationship strain and attachment issues.
Finding the right approach is part of the work. The counsellor will discuss goals and preferences and help choose which methods to try. Sessions are collaborative and may draw on more than one approach depending on what the person finds helpful.
The biography does not list specific session formats, so confirm current options before booking. Online counselling can make it easier to fit sessions around work, childcare and travel, and can reduce time spent travelling to appointments. It can also allow for shorter check-ins when schedules are tight, or phone-only conversations when that suits a person's circumstances. Registered or accredited professionals on the service can explain practical arrangements when you schedule the first session.
Sessions take place through BetterHelp by video, phone or messaging. We will earn a commission if you sign up.
Topics Hoi lists
Ways of working
Questions about Hoi
- Does she work with anxiety?
- Yes. Anxiety and stress are listed as primary areas she helps people with.
- What kind of counselling does she offer?
- She uses Acceptance and Commitment Therapy, Cognitive Behavioural Therapy, Emotionally-Focused Therapy, Client-Centred methods and Psychodynamic approaches.
- What experience does she have?
- She has six years of professional experience working as a counsellor in the United Kingdom.
- Is she accredited and where is she based?
- She is registered with the BACP and is based in the United Kingdom.
- Can I have sessions in another language?
- Sessions are offered in English, Mandarin and Cantonese.
- Can I work with her from outside the UK?
- Yes. She accepts international clients.
- How much do sessions cost?
- Fees vary with location and sessions are provided through a subscription that can be cancelled at any time.
- How do I start counselling?
- Choose the Talk to a counsellor online button, complete the short matching questionnaire and schedule a first session.
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This page is based on Hoi's public BetterHelp listing and is not written by Hoi. It is not a recommendation. If anything here is wrong, tell us and we will correct it.