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About Claire
Claire Austen works with stress, anxiety, depression, relationship problems, grief and life changes using a person-centred approach alongside other methods she draws on in sessions. She is registered with NCPS and has five years' experience working with people in the United Kingdom.
Claire uses a person-centred framework as her main way of working. She focuses on listening carefully and helping people notice what gets in the way of their own choices. Sessions involve talking through current concerns and reflecting on patterns that keep causing distress.
She also brings elements of cognitive behavioural therapy and dialectical behaviour therapy when practical strategies are helpful. That can include planning small experiments, learning coping skills and work on thoughts and behaviours that maintain low mood or anxiety.
Psychodynamic ideas are used to look at earlier relationships and repeated patterns that affect present-day feelings. Attachment-based thinking helps where issues with closeness, trust or separation appear in relationships.
Claire has supported people with a wide range of concerns including parenting pressures, addictions, body image, family of origin problems, bereavement, anger and communication difficulties. Sessions are held in English and she can work with international clients. To start, people use the site matching steps to arrange an initial appointment.
How her approaches translate to online counselling
Claire works mainly from a person-centred position, which means the counsellor listens closely and helps people identify their own priorities and obstacles. This approach suits people who want a reflective space to make sense of feelings and decisions.
She also uses cognitive behavioural therapy to offer practical tools for managing anxiety, low mood and unhelpful thinking. CBT work often includes short exercises, activity planning and strategies to test ideas in everyday life. Attachment-based ideas are used to understand patterns in relationships, such as difficulties with trust, closeness or separation, and to explore how early experiences shape current reactions.
Finding the right approach is part of the work. The counsellor will discuss goals and preferences and agree together which methods to try. This collaborative planning makes it easier to focus on what helps most for the issue at hand.
Confirm the session formats available before booking, as the biography does not specify which formats are offered. Online sessions can make it simpler to fit appointments around work, family or other commitments, and some therapeutic tasks adapt well to remote sessions, such as short skills practice or structured CBT exercises. Registered or accredited professionals can guide practical arrangements at the start of therapy.
Sessions take place through BetterHelp by video, phone or messaging. We will earn a commission if you sign up.
Topics Claire lists
Ways of working
Questions about Claire
- Does she work with anxiety?
- Yes. Anxiety is listed among the concerns she works with, including related stress and low mood.
- What kind of counselling does she offer?
- Her main approach is person-centred counselling, with elements taken from CBT, DBT, attachment-based and psychodynamic approaches as needed.
- How much experience does she have?
- She has five years' experience working with people on issues such as depression, grief and relationship problems.
- Where is she based and what credential does she hold?
- She practises in the United Kingdom and is registered with NCPS.
- Can I have sessions in a language other than English?
- Sessions are offered in English.
- Can she work with clients outside the UK?
- She accepts international clients.
- What session formats are available?
- Please confirm current session options before booking, as formats are not specified in the biography.
- How much do sessions cost?
- Cost varies with location and sessions use a subscription that can be cancelled at any time.
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This page is based on Claire's public BetterHelp listing and is not written by Claire. It is not a recommendation. If anything here is wrong, tell us and we will correct it.