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About Helen
Helen Marshall helps people cope with addictions, LGBT issues, trauma and abuse, grief, and self-esteem concerns. She works through conversation-based counselling and practical techniques to address current problems and emotional responses. Helen is registered with NCPS and has three years of professional experience in the UK.
She draws on attachment-based methods to look at relationship patterns and early bonds, and uses client-centred counselling to prioritise the person’s priorities in sessions. Cognitive behavioural techniques are used to identify unhelpful thinking and to practise different ways of responding. Hypnotherapy and psychodynamic ideas are also part of her toolkit when useful.
Sessions focus on understanding what matters now and building manageable steps for change. Helen listens to what the person wants to work on and uses straightforward exercises and reflections in conversation. Work may include coping strategies for cravings, ways to reduce anxiety, or practical steps for handling grief.
Her background includes work with people affected by adoption and foster care, attachment difficulties, caregiver stress, domestic violence, and substance issues. She also supports those dealing with guilt, shame, isolation, life-purpose questions, and social anxiety.
Having three years of experience in the field, Helen combines conversational counselling with behavioural approaches. She aims to help people make small changes that fit into daily life and to review progress together over time.
How Helen uses different approaches in online counselling
Helen uses attachment-based work to look at how early relationships affect current patterns, which can help with trust, attachment issues and relationship difficulties. Client-centred counselling means sessions are led by the person’s concerns and priorities, focusing on listening and reflective conversation to decide what to work on next. Cognitive behavioural therapy (CBT) involves identifying unhelpful thoughts and practising small behavioural changes to reduce anxiety, manage cravings or improve mood.
Choosing the right approach is part of the work. Helen will discuss goals and preferences and help decide which methods fit best. This is a collaborative process and can change as therapy progresses.
Please confirm the session formats available before booking, as the biography does not specify formats here. Online counselling can make it easier to fit sessions around work, childcare and travel, and it can reduce the time needed for appointments. Some formats involve being on camera, while others may be shorter check-ins or phone-based; check which options Helen is offering when you arrange the first session.
Sessions take place through BetterHelp by video, phone or messaging. We will earn a commission if you sign up.
Topics Helen lists
Ways of working
Questions about Helen
- Does she work with addiction problems?
- Yes. Helen lists drug and alcohol addiction and other addictions among her main concerns.
- What kind of counselling does she offer?
- She uses attachment-based, client-centred and cognitive behavioural approaches, with hypnotherapy and psychodynamic ideas also available.
- How much experience does she have?
- Helen has three years of professional work experience in the United Kingdom.
- What are her credentials and where is she based?
- She is registered with NCPS and practices in the United Kingdom.
- Can I have sessions in other languages?
- Sessions are offered in English.
- Does she work with international clients?
- International clients are not currently accepted.
- How much do sessions cost?
- Cost varies with location; sessions use a subscription that can be cancelled at any time.
- How do I start counselling with her?
- Select the Talk to a counsellor online button, complete a short matching questionnaire, and schedule a first session.
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This page is based on Helen's public BetterHelp listing and is not written by Helen. It is not a recommendation. If anything here is wrong, tell us and we will correct it.