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About Carole
Carole Ward works with stress, anxiety, trauma and abuse, and a wide range of life challenges using a mix of talking therapy approaches. She is registered with the National Counselling and Psychotherapy Society (NCPS) and has 17 years of professional experience in mental health work.
Carole describes her work as a vocation rather than a job. She uses talking therapy to help people make lasting changes and to build on their own strengths. Sessions are straightforward and focused on what the person wants to change or understand.
Her background includes work in secure mental health wards, refuges, prisons, mental health drop-in centres, hospices, learning disability services, charities and private companies. That experience covers crisis support, suicide prevention and coaching as well as longer term psychotherapy.
Carole helps with a range of concerns including grief and loss, coping with cancer and other serious illness, self-esteem and confidence, addictions, compassion fatigue, bipolar and depression. She also supports people facing relationship, intimacy and parenting challenges, plus areas such as ADHD, attachment issues and body image.
In sessions she draws on attachment-based and client-centred approaches, mindfulness and motivational interviewing, and uses EMDR for trauma work when appropriate. Her style focuses on practical steps, reflective work and building on the client’s existing resources.
To begin the process, the reader is asked to use the Talk to a counsellor online button, complete a short matching questionnaire, and schedule a first session.
How her approaches work in online counselling
Attachment-based work looks at important relationships and how patterns from those relationships affect current feelings and behaviour; it can help with attachment issues, relationship and intimacy concerns. Client-centred therapy focuses on listening and supporting the person to find their own solutions, useful for low mood, self-esteem and coping with life changes. Eye Movement Desensitisation and Reprocessing (EMDR) is used to process traumatic memories and reduce their emotional intensity when trauma is a focus.
Finding the right approach is part of the work. The counsellor and client will discuss goals, preferences and what feels most helpful, and then agree a way of working together. That process is collaborative and can change as needs evolve.
The biography states she offers online and telephone sessions as well as in-person work, but readers should confirm current session options before booking. Online or telephone sessions can make it easier to fit counselling around work and family commitments, cut travel time, or allow a quicker check-in when a shorter meeting is needed. Registered or accredited professionals can adapt exercises used in face-to-face therapy to a remote format, including mindfulness practices and discussion-based interventions, while trauma-focused methods such as EMDR may also be offered remotely when clinically appropriate.
Sessions take place through BetterHelp by video, phone or messaging. We will earn a commission if you sign up.
Topics Carole lists
Ways of working
Questions about Carole
- Does she work with anxiety?
- Yes. Anxiety and stress are listed as core areas she helps people with.
- What kind of counselling does she offer?
- She uses attachment-based and client-centred approaches, mindfulness, motivational interviewing and EMDR for trauma where appropriate.
- What experience does she have?
- She has 17 years of professional experience across settings such as wards, refuges, prisons, hospices and charities.
- Where is she based?
- She practises in the United Kingdom and works with people across the UK and beyond.
- Which languages are supported?
- Sessions are offered in English.
- What session formats are available?
- The original biography states she offers online, telephone and in-person work; confirm the current session options before booking.
- How much do sessions cost?
- Cost varies with location and sessions use a subscription that can be cancelled at any time.
- How do I get started?
- Use the Talk to a counsellor online button, complete the short matching questionnaire and schedule a first session.
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This page is based on Carole's public BetterHelp listing and is not written by Carole. It is not a recommendation. If anything here is wrong, tell us and we will correct it.