Susan Pollard

• Client-Centred Therapy
• Mindfulness Therapy
• NCPS registration

About Susan

Susan Pollard works on stress, anxiety, relationships, family issues, self-esteem, life changes and addictions using a client-centred and mindfulness-informed approach. She is registered with NCPS and has seven years of experience in counselling practice.

Susan frames the work as a partnership. She treats the person in front of her as the expert on their life and uses a non-directive way of talking. Sessions focus on what is happening now while recognising how past events can be triggered by present situations.

She explores belief systems and self-beliefs with clients to see which assumptions still serve them. That includes looking at how social and cultural factors connect with the challenges someone brings. Conversations are practical and aimed at increasing awareness and options for change.

Susan also uses mindfulness techniques to help people notice thoughts and feelings without getting caught up in them. These practices are offered alongside client-centred talking work to support coping and emotional regulation.

Her practice covers a broad range of concerns, including grief, trauma and abuse, intimacy-related issues, anger, career questions and depression. She also works with ageing and geriatric issues, caregiver stress, body image and multicultural concerns.

Sessions are intended to help people take clearer steps when life feels stuck or overwhelming. To begin, prospective clients complete a short matching questionnaire and schedule a first session through the site.

How her approaches work in remote counselling

Susan uses client-centred therapy, which means the counsellor follows the client’s lead and supports them to make their own choices. This approach focuses on listening, reflecting and creating a respectful working relationship to help people explore personal concerns.

She also draws on mindfulness therapy, which teaches simple attention exercises and breathing work to reduce reactivity. Mindfulness can be useful for stress, anxiety, grief and problems with strong emotions.

Deciding which approach to use is part of the process. The counsellor will discuss goals and preferences and agree a way forward together, adapting methods as the work progresses.

The biography does not specify which session formats are offered, so confirm the available options before booking. Online counselling can make it easier to fit sessions around work, caregiving or travel, and can reduce time spent on commuting. Some people prefer shorter check-ins by audio when visual focus is difficult, while others choose longer video sessions for face-to-face conversation. Registered or accredited professionals can explain the practical options and help fit sessions into everyday life.

Topics Susan lists

• Stress and anxiety
• Relationship issues
• Family conflicts
• Self-esteem
• Coping with life changes
• Addictions
• Trauma and abuse
• Grief
• Intimacy-related issues
• Anger management
• Career difficulties
• Depression
• Aging and geriatric issues
• Body image
• Caregiver issues and stress
• Co-morbidity
• Codependency
• Commitment issues
• Communication problems
• Emptiness
• Family of origin issues
• Family problems
• Guilt and shame
• Isolation and loneliness
• Life purpose
• Midlife crisis
• Multicultural concerns
• Prejudice and discrimination
• Self-love
• Women's issues
• Workplace issues

Ways of working

• Client-Centred Therapy
• Mindfulness Therapy

Questions about Susan

Does she work with anxiety?

Yes. Anxiety is listed among the main concerns she addresses, including stress and coping strategies.

What kind of counselling does she offer?

She uses client-centred therapy and mindfulness therapy, combining person-led talking with attention practices.

What experience does she have?

She has seven years of experience in the counselling field, having trained and worked in the sector since 2014.

Is she registered and where is she based?

She is registered with NCPS and practises in the United Kingdom.

Can I have sessions in other languages?

Sessions are offered in English only.

What session formats does she offer?

The biography does not list specific session formats; please confirm current session options before booking.

How much do sessions cost?

Cost varies with location and sessions use a subscription that can be cancelled at any time.

How do I start counselling with her?

Select the Talk to a counsellor online button, complete a short matching questionnaire, and schedule a first session.