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About Susan
Susan Chown works on relationship difficulties, trauma and abuse, grief and intimacy-related issues using a client-centred approach. She is a member of the BACP, the British Association for Counselling and Psychotherapy, and has over 10 years of professional experience.
Susan uses client-centred counselling to focus on the person in front of her. Sessions concentrate on what the client brings and on building understanding together. She encourages people to notice their own strengths and to use those strengths to face painful or confusing situations.
Her practice covers anxiety, stress and depression alongside relationship concerns and issues around intimacy. She also supports people dealing with loss, addiction and sleep or eating difficulties. Additional areas of focus include attachment and abandonment worries, caregiver stress, chronic illness and problems with communication and control.
Susan works with clients who identify as LGBT and with people managing bipolar experiences and compassion fatigue. Her approach is conversational and centred on the client’s experience rather than a protocol or set of exercises. Sessions are aimed at helping people make sense of feelings and consider practical steps they can try between meetings.
She welcomes international clients and runs sessions from the United Kingdom. Cost varies with location and sessions use a subscription that can be cancelled at any time. To begin, select the Talk to a counsellor online button, complete a short matching questionnaire, and schedule a first session.
How Susan uses client-centred work for online counselling
Client-Centred Therapy places the person's experience at the centre of sessions. The therapist listens without directing the conversation and helps the client reflect on their feelings and choices. This approach can help with relationship problems, grief, self-esteem and anxiety by encouraging people to access their own strengths and understanding.
Working together, the therapist and client decide which ways of working suit the person's needs and goals. Susan will help the client consider what feels most helpful and adjust the style of sessions as they go. That collaborative decision making is part of the therapeutic process.
The biography does not list specific session formats, so please confirm the available options before booking. Online counselling can make it easier to fit sessions into a busy week, reduce travel time and allow shorter check-ins when needed. It can also make it simpler to attend from a different location if circumstances change, while the focus remains on addressing practical concerns and emotional goals.
Sessions take place through BetterHelp by video, phone or messaging. We will earn a commission if you sign up.
Topics Susan lists
Ways of working
Questions about Susan
- Does she work with anxiety and stress?
- Yes. She lists anxiety and stress among her core areas of work and supports people to manage daily pressures.
- What kind of counselling does she offer?
- She practises Client-Centred Therapy, which focuses on the person's experience and their own resources.
- How much experience does she have?
- She has over 10 years of professional work experience as stated in her profile.
- Is she registered with a professional body in the UK?
- Yes. She is registered with the BACP, the British Association for Counselling and Psychotherapy.
- Do sessions take place in English?
- Sessions are offered in English.
- What session formats are available?
- The original biography does not specify session formats, so please confirm current session options before booking.
- How much do sessions cost?
- Cost varies with location and sessions use a subscription that can be cancelled at any time.
- How do I start working with her?
- Begin by selecting the Talk to a counsellor online button, completing a short matching questionnaire, and scheduling your first session.
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This page is based on Susan's public BetterHelp listing and is not written by Susan. It is not a recommendation. If anything here is wrong, tell us and we will correct it.