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About Nicki
Nicki Janes works with stress, anxiety, relationship and family concerns, trauma and abuse, grief, intimacy-related issues, sleep problems, anger, self-esteem and career questions. She uses a person-centred way of working that begins with listening and talking about what has brought someone to counselling. Nicki is registered with NCPS and has five years' experience.
Nicki offers straightforward, conversational counselling. She explains that the first sessions focus on understanding the immediate problem and on what the person wants from counselling. After that she and the client explore practical coping ideas and ways to improve communication and emotional regulation. Sessions are framed around the client's concerns rather than professional labels.
Her approach is person-centred, which means the client’s experience directs the work. The counsellor reflects back what she hears and helps people clarify feelings and options. This approach commonly helps when someone feels stuck, overwhelmed, or unsure how to proceed.
Nicki has worked with people across a broad age range and with a variety of life challenges. She does not diagnose; her role is to listen, discuss coping strategies and help people find clearer next steps. She also addresses issues such as guilt, shame, emptiness and questions about life purpose.
Practical matters such as session cost are handled through a subscription model that can be cancelled at any time. To begin, people complete a short matching questionnaire and arrange a first session using the platform's Talk to a counsellor online button.
How her person-centred approach works online
Nicki practises person-centred counselling, which focuses on listening closely and following the client's concerns. In practice this means sessions begin with an open conversation about what is troubling the client and what they want to work on, which can help with anxiety, relationship stress, grief and feelings of emptiness.
Person-centred work often uses reflection and clarification rather than instruction. The counsellor helps clients identify their own responses and possible next steps, and can suggest practical coping ideas where helpful. This way of working suits people who want space to talk and to make sense of their feelings with support.
Finding the right approach is part of the work. The therapist collaborates with the client to decide how to proceed, based on the client's needs, goals and preferences. That means methods and session focus can change as the person’s priorities become clearer.
Session formats are not specified in the biography, so please confirm current options before booking. Online sessions can make it easier to fit counselling into everyday life, such as attending between work commitments, reducing travel time, or arranging shorter check-ins when needed. Registered or accredited professionals offering remote counselling can adapt pacing and practical exercises to suit each client's circumstances.
Sessions take place through BetterHelp by video, phone or messaging. We will earn a commission if you sign up.
Topics Nicki lists
Ways of working
Questions about Nicki
- Does she work with anxiety?
- Yes. Anxiety and stress are listed among her main concerns and she uses person-centred counselling to help people talk through those issues.
- What kind of counselling does she offer?
- She offers a person-centred approach that starts with listening and follows the client's priorities to explore coping and communication strategies.
- How much experience does she have?
- She has five years' experience working as a counsellor as stated in her profile.
- Where is she based and what are her credentials?
- She is based in the United Kingdom and holds the NCPS credential as listed in her profile.
- What languages are supported?
- Sessions are offered in English.
- Can international clients see her?
- Yes. Her profile indicates she accepts international clients.
- How are sessions paid for?
- Sessions use a subscription that can be cancelled at any time and cost varies with location.
- How do I arrange a first session?
- Click the Talk to a counsellor online button, complete a short matching questionnaire and schedule a first session.
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Emily Chalder
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Shane Carter
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This page is based on Nicki's public BetterHelp listing and is not written by Nicki. It is not a recommendation. If anything here is wrong, tell us and we will correct it.