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About Kelly
Kelly Richardson helps people manage stress, anxiety, grief, depression and life changes using a person-centred, integrative approach. She uses practical tools alongside talking work to help people find what works for them. Kelly is a member of the British Association for Counselling and Psychotherapy - BACP - and has 11 years' experience in the field.
Kelly began her career working alongside the police and has long experience supporting people affected by work-related pressure. She has worked with bereavement through Cruse Bereavement Care and supported people with anxiety and depression on an IAPT NHS initiative. Her background also includes health and fitness work, which shaped her interest in the relationship between mental and physical wellbeing.
Her main ways of working are person-centred and integrative. That means she creates space for clients to talk and uses methods from other approaches when they suit the person. She offers Cognitive Behavioural Therapy techniques to look at unhelpful thoughts and practical coping strategies, alongside longer-term work when people want to explore underlying issues.
Kelly keeps her practice up to date through ongoing professional development. She has completed BACP audit processes and holds BACP accreditation, which indicates she meets their standards for experience and practice. She also works with employee assistance programmes on work-related stress matters.
Sessions are conducted in English. For practical steps to begin, clients follow the site's matching and booking process and schedule a first session through the service.
How her approaches work for online counselling
Kelly commonly uses Client-Centred Therapy and Cognitive Behavioural Therapy in her work. Client-Centred Therapy focuses on listening closely and creating conditions for the client to reflect and make decisions; it helps when someone needs time to talk through feelings and choices. Cognitive Behavioural Therapy examines links between thoughts, feelings and actions and offers practical techniques to change unhelpful thinking and behaviour patterns.
Choosing the right approach is part of the work together. Kelly discusses your concerns, goals and preferences and then recommends ways of working. That decision is collaborative and can be adjusted as progress is reviewed.
The practical benefits of using counselling through an online service include fitting sessions more easily around work and family commitments and making it simpler to access a counsellor from different locations. The therapist's session formats are not specified here, so please confirm the current session options before booking. Online sessions can allow shorter check-ins, video or audio conversations, or chat-based contact depending on the service, which can help people fit therapy into a busy week.
Sessions take place through BetterHelp by video, phone or messaging. We will earn a commission if you sign up.
Topics Kelly lists
Ways of working
Questions about Kelly
- Does she work with anxiety?
- Yes. Anxiety is listed as a main area of work and she uses CBT and coping strategies to help manage anxious thoughts and behaviours.
- What kind of counselling does she offer?
- She works in a person-centred way and uses an integrative approach, drawing on CBT, mindfulness and solution-focused tools as appropriate.
- How much experience does she have?
- She has 11 years' experience, including work with police staff, bereavement services and IAPT NHS initiatives.
- What are her credentials and where is she based?
- She is registered with the British Association for Counselling and Psychotherapy (BACP) and practises in the United Kingdom.
- Does she offer sessions in other languages?
- Sessions are offered in English only.
- Can international clients work with her?
- She does not accept international clients at this time.
- How are sessions paid for and what do they cost?
- Cost varies with location and sessions use a subscription model that can be cancelled at any time.
- How do I start a first session?
- Use the Talk to a counsellor online button, complete the short matching questionnaire and then schedule your first session.
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This page is based on Kelly's public BetterHelp listing and is not written by Kelly. It is not a recommendation. If anything here is wrong, tell us and we will correct it.