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About Jacqueline
Jacqueline O'Neill helps people work through stress, anxiety, grief, low self-esteem and depression. She also focuses on caregiver stress, first responder issues, coping after natural or human-caused disasters, women’s concerns and young adult issues. Jacqueline is a member of the British Association for Counselling and Psychotherapy and has nine years of professional experience.
Jacqueline works in a way that respects each person’s experience. She treats clients as the experts in their own lives and looks for strengths to build on. Sessions are a chance to talk through what is worrying you and to try small practical steps that might make a difference.
Her approach is straightforward and practical. Conversations focus on current problems and on finding manageable ways to cope. She will listen to what matters most and help set simple goals to work towards between sessions.
Jacqueline has worked across settings with people facing loss, ongoing stress and life changes. That experience informs how she supports people under pressure, such as carers and emergency workers. Over time she helps clients develop clearer ways to manage symptoms and everyday demands.
People who contact her can expect a calm, organised way of working, with an emphasis on clear steps and real-life tasks. She aims to help people feel more able to handle difficult moments and to plan practical next steps for their lives.
Therapeutic approaches and working online
Jacqueline uses evidence-based therapeutic techniques that focus on practical change. One common approach helps people identify unhelpful thought patterns and try clearer ways of thinking and acting; this can ease anxiety and low mood. Another approach focuses on building coping skills and small daily tasks to improve routines and energy levels, which can be helpful for stress, grief and motivation.
Finding the right approach is part of the work. Jacqueline will discuss options with each client and choose methods based on the person’s needs, goals and preferences. She treats this as a collaborative process and will adapt the way she works as progress and feedback develop.
The practical benefits of working with a counsellor online include fitting sessions into a busy life and reducing travel time. Confirm the current session formats before booking, as the biography does not list specific formats. Many people find online work easier to schedule around work or caring duties and useful for regular short check-ins as well as longer therapy sessions.
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Topics Jacqueline lists
Questions about Jacqueline
- Does she work with anxiety?
- Yes. Jacqueline helps people manage stress and anxiety using practical coping strategies and goal setting.
- What kind of counselling does she offer?
- She uses evidence-based therapeutic techniques and a practical conversational style that focuses on current problems and coping skills.
- How much experience does she have?
- She has nine years of professional experience working with people facing stress, grief and life changes.
- Where is she based?
- She practises in the United Kingdom and is a member of the British Association for Counselling and Psychotherapy (BACP).
- What languages are sessions offered in?
- Sessions are offered in English.
- Does she take clients from other countries?
- International clients are not currently accepted.
- How much do sessions cost?
- Cost varies with location and sessions use a subscription that can be cancelled at any time.
- How do I start working with her?
- Use the Talk to a counsellor online button, complete a short matching questionnaire, and schedule your first session.
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This page is based on Jacqueline's public BetterHelp listing and is not written by Jacqueline. It is not a recommendation. If anything here is wrong, tell us and we will correct it.