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About Heather
Heather Kynaston helps people with stress, anxiety, relationship and family concerns, trauma and abuse, depression and related issues using a person-centred approach. She works in a way that focuses on each person's preferences, needs and values. Heather is a member of the British Association for Counselling and Psychotherapy (BACP) and has three years' experience.
Heather uses person-centred counselling to prioritise the client's perspective in sessions. She listens for what matters most to the individual and uses that to guide how sessions progress. This means the person sets the pace and topics while Heather reflects and clarifies what is said.
Sessions typically involve open conversation about thoughts and feelings. Heather helps people talk through stressful thoughts, relationship tensions, family conflict and responses after trauma or abuse. She also works with difficulties such as addiction, grief, intimacy issues, eating concerns, anger and low self-esteem.
Heather supports people dealing with career changes, bipolar challenges, ADHD-related concerns, compassion fatigue, parenting strain and the process of coping with life changes. Coaching-style conversations may be used when people want practical steps alongside reflective counselling.
Her practice uses clear, straightforward language and aims to make sessions easy to follow. The focus is on helping each person understand their own choices and priorities and to find ways forward that fit their life.
How person-centred counselling works online
Person-centred counselling focuses on the client's experience and what they value. The counsellor listens closely and reflects what is said to help the client make sense of feelings and choices. This approach can help with stress, anxiety, relationship and family matters, and responses after trauma.
The counsellor may also use coaching-style conversations to set practical goals and steps when that is helpful. That element supports people who want clear actions alongside reflective talking. Together the client and counsellor decide which way of working suits the person's goals and preferences.
Finding the right approach is part of the work. Heather will discuss options with the client and adapt sessions based on needs and aims. This is a collaborative process where the client helps shape the focus and pace.
Confirm the session formats available before booking, as these are not specified here. Online sessions can make it easier to fit counselling around work and family life, reduce travel time and enable a shorter check-in when needed. Registered or accredited professionals often offer a range of session lengths to suit busy schedules.
Sessions take place through BetterHelp by video, phone or messaging. We will earn a commission if you sign up.
Topics Heather lists
Ways of working
Questions about Heather
- Does she work with anxiety?
- Yes. She works with anxiety and stress using person-centred counselling to explore what is most worrying and helpful to the client.
- What kind of counselling does she offer?
- She practises person-centred therapy, which focuses on the client's preferences, needs and values to guide sessions.
- How much experience does she have?
- She has three years of professional experience in person-centred counselling.
- Is she registered with a professional body in the UK?
- Yes. She is a member of the British Association for Counselling and Psychotherapy (BACP).
- Can I have sessions in a language other than English?
- Sessions are offered in English.
- Can international clients work with her?
- She does not accept international clients at this time.
- How much do sessions cost?
- Cost varies with location and sessions use a subscription that can be cancelled at any time.
- How do I start counselling with her?
- Click the Talk to a counsellor online button, complete a short matching questionnaire, and schedule a first session.
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This page is based on Heather's public BetterHelp listing and is not written by Heather. It is not a recommendation. If anything here is wrong, tell us and we will correct it.