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About Hayley
Hayley Moran works with stress, anxiety, depression, relationship difficulties, parenting concerns, trauma and addictions using person-centred, cognitive behavioural and solution-focused approaches. She is a member of the British Association for Counselling and Psychotherapy (BACP) and has six years' clinical experience working directly with clients.
She draws on over 20 years of wider experience in higher education student support and has worked as a university counsellor and a school and college counsellor. That background means she is used to supporting people in educational and organisational settings as well as offering counselling through services linked to the NHS.
Sessions focus on talking through current problems, clarifying thoughts and building practical steps forward. Hayley helps people identify patterns that affect mood, relationships and everyday functioning, and works on strategies to manage stress, sleep and motivation.
Her work includes support for grief, bereavement, midlife concerns, workplace issues, and parenting strain. She also helps with attachment issues, blended family problems, caregiver stress, and separation or divorce-related difficulties.
Hayley combines person-centred listening with structured CBT techniques where helpful, and uses solution-focused methods to set short-term goals. She aims to increase self-awareness and to help people move towards clearer choices about work, relationships and wellbeing.
How her therapeutic approaches work in online sessions
Client-Centred Therapy focuses on listening and personal reflection. The counsellor offers non-directive support to help people understand their feelings and make their own choices, which is useful for low mood, self esteem and life changes.
Cognitive Behavioural Therapy (CBT) looks at the links between thoughts, feelings and actions. It uses practical exercises and simple behavioural experiments to manage anxiety, sleep problems and mood fluctuations.
Solution-Focused Therapy concentrates on setting clear, short-term goals and small steps towards change. It is helpful when someone wants concrete, manageable progress on specific issues like workplace stress or parenting concerns.
Deciding which approach to use is part of the work. The counsellor will discuss the options together and agree the best fit based on needs, goals and preferences. This collaborative planning can change as therapy progresses.
Confirm the available session formats before booking, as the biography does not list specific formats. Online sessions can make counselling easier to fit into a busy life and mean shorter travel time, quick check-ins during a work break and fewer disruptions to family routines. They can also allow for quieter surroundings or phone calls when video is not possible.
Sessions take place through BetterHelp by video, phone or messaging. We will earn a commission if you sign up.
Topics Hayley lists
Ways of working
Questions about Hayley
- Does she work with anxiety and stress?
- Yes. She supports people with anxiety, stress and related mood concerns using a mix of talking and practical techniques.
- What kind of counselling does she offer?
- She offers person-centred counselling alongside cognitive behavioural therapy (CBT) and solution-focused methods.
- How much experience does she have?
- She has six years' clinical experience working directly with clients and over 20 years in higher education student support roles.
- Is she registered with a professional body in the UK?
- Yes. She is a member of the British Association for Counselling and Psychotherapy (BACP).
- Can I have sessions in other languages?
- Sessions are offered in English.
- Can international clients book with her?
- She does not take clients outside the United Kingdom at present.
- How much do sessions cost?
- Cost varies with location; sessions use a subscription that can be cancelled at any time.
- How do I get started with her counselling?
- Use the Talk to a counsellor online button, complete the short matching questionnaire, and then schedule a first session.
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This page is based on Hayley's public BetterHelp listing and is not written by Hayley. It is not a recommendation. If anything here is wrong, tell us and we will correct it.