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Charlotte McKenna

Person-centred counsellor for adult concerns

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  • Client-Centred Therapy
  • Trauma-Focused Therapy
  • Stress and anxiety

About Charlotte

Charlotte McKenna works with stress, anxiety, relationship and family issues, low self-esteem, grief and addiction using a person-centred approach. She is BACP registered and has three years' experience in counselling adults.

She works one-to-one and focuses on what each person brings to the room. Sessions are led by the client's concerns and pace. Charlotte listens and reflects to help people notice patterns, consider options and make changes that feel manageable.

Her practice includes support for trauma and abuse, coping with life changes, intimacy-related concerns, sleeping difficulties and anger. She also helps with career questions, parenting strain and compassion fatigue. Charlotte addresses complex themes such as attachment and abandonment, blended family and communication problems, and issues around body image and chronic illness.

Charlotte uses client-centred therapy alongside trauma-focused methods when trauma is relevant. Those approaches shape how she structures sessions and how she supports short-term coping and longer-term processing. She discusses goals with each person at the start and reviews progress as therapy continues.

Sessions are aimed at adults who want to talk through practical problems and emotional difficulty. The emphasis is on clear conversation, steady pacing and working out what feels helpful next. To begin, readers are invited to follow the site's matching and booking steps to arrange a first appointment.

How her approaches translate to online counselling

Client-Centred Therapy focuses on listening and reflecting so the person can make sense of their own experience; it suits people who want a conversational, exploratory way of working. Trauma-Focused Therapy concentrates on responses to traumatic events and on managing distressing memories and reactions; it can help when past hurt affects day-to-day life.

Finding the right approach is part of the work together. The counsellor discusses goals and preferences and then agrees a way of working that best fits the person's needs. This is a collaborative process and can be reviewed as therapy progresses.

The biography does not list specific session formats, so confirm the exact options before booking. In general, online sessions can make it easier to fit counselling around work, childcare and travel, and they can reduce time spent commuting. Some people prefer shorter check-ins by phone when a quick update is needed, while others choose video to use facial cues and body language. Registered or accredited professionals can offer these options, and the counsellor will explain what she offers when arranging the first appointment.

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Sessions take place through BetterHelp by video, phone or messaging. We will earn a commission if you sign up.

Topics Charlotte lists

Ways of working

Questions about Charlotte

Does she work with anxiety?
Yes. Anxiety is listed among the concerns she supports, and she uses client-centred and trauma-focused approaches to address it.
What kind of counselling does she offer?
She practises client-centred counselling and also uses trauma-focused therapy when needed.
What experience does she have?
She has three years' experience working as a counsellor with adults.
Is she a registered counsellor in the UK?
She is BACP registered, as stated in her profile.
Can I have sessions in another language?
Sessions are offered in English only.
What session formats are available?
The biography does not specify session formats; please confirm the current session options before booking.
How much do sessions cost?
Cost varies with location, and sessions use a subscription that can be cancelled at any time.
How do I start with her?
Click the Talk to a counsellor online button, complete a short matching questionnaire, and schedule a first session.

This page is based on Charlotte's public BetterHelp listing and is not written by Charlotte. It is not a recommendation. If anything here is wrong, tell us and we will correct it.

Online sessions through BetterHelp. We will earn a commission if you sign up. Talk to a counsellor online